Collecting Marketing Permission on the Guest Waiver App

Overview

Clubs that wish to may treat collection of marketing consent differently for SMS versus Email in the Guest Waiver app. Previously, a single “Request Marketing Permission” setting controlled collection of marketing consent for both channels. A release in October 2026 now splits that into independent Email and SMS controls.

Notice:

ABC does not provide advice or recommendations on how to configure these settings; what is legally compliant for each business varies depending on your location and jurisdiction. We recommend reviewing these settings with your legal counsel prior to making any changes**.

Setting: Request marketing permission for Email

This setting lets a club decide whether to ask leads for permission to send marketing emails, or assume that permission is given when the lead provides an email address.

If this setting is not enabled (club assumes permission is given by providing an email address), different text is shown on the email step instead of a checkbox. This text informs the user that they may receive messages from your business.

For reference, when "Request marketing permission" is enabled, the checkbox shown to the user looks like this:

Note: collection of consent to receive SMS is not optional; the user will always be asked if they wish to receive SMS from your business. Please see further below for options around collection of consent for this channel.

Settings: Separate Default Opt In settings for SMS and Email

Previously, a single setting called "Default to Opt In" was available for the Guest Waiver app that applied to the collection of marketing consent for both SMS and Email. The October 2026 release now separates that into two separate settings so your business can decide how to treat consent collection for each channel.

If "Request marketing permission for email" is checked (your club wants to ask for permission rather than assume it), a secondary setting becomes available: "Default Opt In (Email)". This setting controls whether the consent checkbox is pre-checked for the user when they are providing their email address.

Default Opt In (Email): If this setting is checked (enabled), the consent checkbox on the email step is pre-checked for users. If the user makes no changes (they do not uncheck the box), they will be opted in to receive email; if they uncheck the box, they will be opted out.
Default to Opt In (SMS): Requesting permission to send SMS is not a configurable setting, and will always be included in the mobile number step. There is a setting Default to Opt In (SMS) which lets your business decide whether the marketing consent checkbox will be prechecked for users on the SMS/mobile number step. This behaves similarly to the Default to Opt In (Email) setting mentioned above: If the setting is checked (enabled), the consent checkbox on the SMS step is pre-checked for users. If the user makes no changes (they do not uncheck the box), they will be opted in to receive SMS; if they uncheck the box, they will be opted out.