T-Mobile Non-Compliance Fines

As of 2024, T-Mobile has instituted fines for sending mass messaging SMS campaigns to T-Mobile customers in the US or Canada which violate the terms listed below.

Note: Should any of these fines be incurred through your use of ABC GymSales, they will be passed on to you.

Fines are based on violation levels (tiers), which are described below.

• Tier 1: Phishing, smishing, and social engineering ($2000 fine).
  • Phishing is a technique used to steal sensitive information, typically usernames, passwords, credit card numbers, etc., via links sent in an email. Smishing is a similar attempt via SMS.
  • Social Engineering is a technique used to manipulate someone into willingly sharing usernames, passwords, credit card numbers, etc., for a legitimate reason.
• Tier 2: Federally illegal content, including cannabis or CBD references ($1000 fine).
  • The following table provides a list of terms to avoid.
    

    420	Ganj, Ganja	Pot
    710 (oil/concentrate reference)	Haze	Preroll, Pre-roll
    Blazed	Herb, Herbologist	Reefer
    Bong	High	Sativa
    CBD	Hybrid	Shatter
    Chronic	Indica	Skunk
    Concentrate	Joint	Stoner
    Dab, Dabbing	Kush	THC, THC-infused
    Dispensary	Marijuana	Toke
    Dope	Mary Jane, MJ	Vaporizer
    Edibles	MAryWarner	Wax
    Ganika	Moonrock	Weed

• Tier 3: All other violations including, but not limited to, sex, hate, alcohol, firearms, and tobacco communications that do not follow state or federal regulations ($500 fine).
  • The following table provides a list of alcohol terms to avoid.
    

    Alcohol	Distillery	Spirits
    Bartender	Drinking	Tequila
    Beer	Drunk	Tobacco*
    Booze	Juul*	Vape*
    Brewery	Liquor	Vodka
    Champagne	Rum	Whisky
    Cigarette*	Shot	Wine
    Cocktail	Shotgun

    *These words could cause filtering.

  • The following table provides a list of firearms terms to avoid.
    

    .45 ACP	Glock	NRA
    9mm	Gun	Open carry
    Ammunition	Gun control	Pistol
    AR-15	Gun laws	Range
    Assault weapon	Gun range	Remington
    Ballistics	Gun safety	Revolver
    Barrett	Gun show	Rifle
    Beretta	Gunsmith	Semi-Automatic
    Bullet	Handgun	Shooting
    CCW	Holster	Shotgun
    Concealed carry	Hunting	Sig Sauer
    FFL	Kimber	Silencer
    Firearm	Long gun	Smith & Wesson
    Firearms accessories	Magazines	Winchester
    Firearms training	Mossberg

  • The following language may also cause filtering:
    • Profanity: offensive language including swear words and offensive slurs.
    • Hate speech: words or phrases that promote hate speech, discrimination, or incite violence.
    • Harassment: terms related to harassment, bullying, or threats.
    • Illegal activities: terms related to illegal activities such as drug trafficking, terrorism, or other criminal actions.
    • Adult content: words or phrases that refer to explicit or adult content, pornography, or sexual services.
    • Spam or scams: terms related to spam, phishing attempts, or fraudulent activities.
    • Sensitive information: certain personal information such as social security numbers, credit cards numbers, or passwords.
    • Violent or graphic content: words associated with violence, gore, or graphic descriptions.
    • Copyright infringement: terms related to pirated content, copyright infringement, or illegal sharing of intellectual property.

For more information, refer to the following Twilio help article: Forbidden Message Categories in the US and Canada (Short Code, Toll-Free, and Long Code).

Please contact [email protected] if you have any questions.